Support

FAQs

  1. Does Arky support collaboration? Arky is currently optimized for individual use, but real-time collaboration and sharing features are in the works. These will be available in an upcoming update.

  2. How is Arky different from Notion or MS Word? Unlike chat-based interfaces, Arky is purpose-built for structured thinking and editing. It seamlessly combines a dynamic Canvas with powerful document features.

  3. How is it different from Figma or Miro? Arky provides a canvas similar to tools like Figma or Miro, but with one key difference — you can build logical structures right on the canvas, easily organizing headings, paragraphs, and their hierarchy with AI.

  4. Where are my documents stored? Documents are securely stored in the cloud using Supabase. All content is auto-saved and synced in real-time.

  5. Is my data safe? Yes. Each user's data is securely isolated and managed in a Supabase-powered cloud. Backup and version control are also planned for future updates.

  6. Does Arky support Markdown? Yes. Arky fully supports Markdown — you can export .md files (and import will be available soon), and even paste content from tools like Notion seamlessly.

  7. Is Arky free? What's the pricing model? Arky is currently free during the beta period. We plan to introduce paid plans in the near future.

  8. How do I create or delete an account? You can sign up, delete your account, or remove your data anytime via your account settings.

  9. When will Arky officially launch? We're currently in closed beta and plan to launch fully in early 2026. Join the waitlist to be the first to get updates!

  10. What features will be added in future versions? You can find our roadmap here and release updates at arky.so/updates.

  11. Is Arky a document tool or a whiteboard? It's both. Arky combines the structured clarity of a document with the freedom of a visual canvas — giving you the best of both worlds.

  12. What role does AI play in Arky? AI in Arky acts as a thinking partner — helping you brainstorm, structure, and refine ideas in context, directly within your workspace.